Bay Hills Animal Hospital at 1292 Bay Dale Drive in Arnold, Maryland

Customer Reviews about Bay Hills Animal Hospital

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  I have used several Arnold, Severna Park, Pasadena and Millersville vets in the past 12 years, I was pleased with Dr. Monica K, the other Dr. Clark "I believe" had left out important info on our first meeting so I didn't see her again. They are quick to get You seen, making improvements in the office but the real problem is they charge entirely too much for their meds, the visit in which I was charged $56 for 2 Clearly marked "SAMPLE" bottles of meds was our last visit. Again I think the Main Doctor, Dr. Monica K. Is a fine Vet and takes great care of the animals she sees, genuinely cares about their health and all around welfare. As a business owner myself I do understand that a profit must be made in order to thrive, I am not complaining about the prices of sevservices or treatment treatments etc. It's the extreme upcharging of medicines (some at over 700% markup) that I didn't agree with, I was also talked to over the phone by a tech that felt the need to flex her nonexistent medical degree and had an attitude when I said that I understood the information she was relaying however I wanted to speak with the Dr. About the situation myself. She then felt the need to call me while I was working just to inform me that the Dr. had called in and she explained the conversation "I guess" to the Dr. And that the Dr. Agreed with her. Really?? That's very unprofessional and inappropriate.. My Dog and I are now happily seeing a different Dr.
  July 26, 2017

  by KELLY HENNING
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  I love the ladies at Bay Hills Animal Hospital!! We have been taking our Sasha there since we rescued her almost nine years ago. She has received excellent care. Every person there cares about the animals. It is a friendly, warm practice, from the receptionist to the groomer to the wonderful veterinarians. Sasha doesn't even mind going in the door! She is handled lovingly and with sensitivity. I wouldn't take my dog anywhere else.
  May 18, 2017

  by Julie Coleman

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About Bay Hills Animal Hospital in Arnold